1. Information We Collect

We collect the following types of information to provide a better and more personalized car rental experience:

A. Personal Information Provided by You

- Full name

- Phone number (e.g., +1 908-267-3635)

- Email address (e.g., [email protected])

- Billing and shipping address (if provided)

- Driver’s license details

- Payment details for rental transactions

- Rental preferences and service inquiries

B. Automatically Collected Information

- When you interact with our website, we may automatically collect:

- IP address

- Browser type and device type

- Pages you visit on our site

- Referral source or search engine used to find us

- Cookies and other tracking technologies

C. Information for Rideshare Rentals

If you rent a car for rideshare purposes, we may request:

- Proof of rideshare eligibility (Uber, Lyft, etc.)

- Driving history details

- Platform activation documents (Uber, Lyft, etc.)

2. How We Use Your Information

We use your information to enhance your experience with Arc Rent A Car and provide services such as:

- Processing and confirming car rental reservations

- Communicating rental availability, pick-up instructions, and updates

- Handling payment processing

- Sending service-related messages (e.g., maintenance or rental extensions)

- Offering personalized deals, promotions, or rental recommendations

- Improving website functionality and user experience

- Preventing fraud and ensuring compliance

- Responding to customer service inquiries

We do not sell or share your personal information with third parties for marketing purposes.

3. Sharing Your Information

We may share your information with trusted third-party service providers who help us run our business. These include:

- Payment processors and financial institutions for transactions

- Marketing and advertising platforms

- Customer service software providers

- Website hosting and analytics services

- Background or driving eligibility verification services for rideshare rentals

We do not share your personal information with other parties except for these purposes and as required by law (e.g., in response to a subpoena or legal process).

4. Cookies & Tracking Technologies

We use cookies to collect information and enhance your Car Rental experience. Cookies help us:

- Remember your preferences and settings

- Analyze traffic and user behavior on our website

- Improve functionality and personalize content

You can control cookies through your browser settings. However, disabling cookies may affect some features of the website.

5. Data Security

Arc Rent A Car takes reasonable precautions to protect your personal data. We use secure servers, encryption technologies, and regular security audits to protect your information from unauthorized access.

However, no online service can guarantee 100% security. We cannot guarantee that your data will remain secure due to the inherent risks of internet transmission.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Access – You can request access to the personal data we hold about you.

Correction – You can update or correct any inaccurate or incomplete information.

Deletion – You can request the deletion of your personal data.

Opt-Out – You can opt out of marketing communications at any time.

Data Portability – You can request a copy of your data in a portable format.

7. Retention of Data

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected information from a minor, we will take steps to delete that data as soon as possible.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before submitting any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of our website or services after any changes to the Privacy Policy will constitute your acknowledgment and acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

[email protected]
+1 908-267-3635

We are committed to protecting your privacy and ensuring your Car Rental experience is seamless and secure.