Frequently Asked Questions
General Questions
1. How do I book a rental car with Arc Rent A Car?
Booking a Car Rental with us is easy! Simply fill out the online booking form on our website or call +1 908-267-3635 to reserve your vehicle. You’ll receive a quick confirmation and pick-up instructions.
2. What types of vehicles do you offer?
We offer a variety of vehicles to fit your needs, from compact cars for short trips to SUVs for family travel and luxury vehicles for special occasions. We’ve got a Rental Car for every journey.
3. Can I use the rental car for personal trips as well as rideshare?
Yes! While many of our vehicles are rideshare-ready, you’re welcome to use any rental for personal trips as well. Whether you're visiting family, going on a road trip, or running errands, our vehicles are designed to serve your needs.
4. What’s included in my rental?
All of our rentals include essential items such as insurance, 24/7 roadside assistance, and regular maintenance. We also offer additional options such as GPS, extra drivers, and child safety seats at an extra cost.
Pricing & Payments
5. How much does a rental cost?
Our pricing depends on the type of vehicle and rental duration. We offer competitive rates for both short-term and long-term rentals, with flexible terms to suit your needs. For an exact price, visit our Rental Deals page or contact us directly at +1 908-267-3635.
6. Are there any hidden fees?
No, we pride ourselves on transparency. The price you see is the price you pay. Our rental fees are clearly outlined when you book.
7. Do you offer long-term rentals?
Yes, we offer long-term rentals for customers who need a Car Rental for weeks or months. Our long-term rental plans are cost-effective and flexible. Contact us for more details on discounts for extended rentals.
Car Rental Policies
8. Can I cancel my reservation?
Yes. We offer flexible cancellation options designed to support drivers with changing schedules.
9. Do I need to be a certain age to rent a car?
Yes. Many drivers use our vehicles for both work and everyday personal driving.
10. Can I add another driver?
Yes, additional drivers are allowed as long as they meet the eligibility requirements.
11. What documents do I need to rent a car?
To rent a vehicle, you’ll need to provide a valid driver’s license, a credit card for payment, and proof of insurance (if you have it). For Rideshare Rentals, we may also require documentation proving your eligibility for platforms like Uber or Lyft.
Insurance & Coverage Questions
12. Is insurance included in the rental?
Yes, standard insurance is included in your Car Rental. However, if you prefer additional coverage, you can opt for extra options like a collision damage waiver or personal accident insurance.
13. What happens if I have an accident or breakdown?
If you experience an accident or breakdown, please contact us immediately. We offer 24/7 roadside assistance to help with towing, repairs, or replacement vehicles. Your safety and convenience are our priority.
14. Do you offer coverage for rideshare rentals?
Yes, our rental for Uber and Lyft includes the necessary coverage for drivers working with those platforms. Additional protection options are available for extra peace of mind.
Pick-Up and Return Questions
15. Can I pick up my rental car at a different location?
Currently, we only offer Car Rental NJ with pick-up and drop-off options in our service area. However, if you need specific arrangements, please contact us, and we will do our best to accommodate your needs.
16. What time is the rental office open?
Our business hours are Monday–Sunday, 6:00 AM to 11:00 PM. Feel free to reach us during these hours for any questions or changes to your rental. We also offer 24/7 customer support for urgent matters.
Arc Rent A Car offers affordable, reliable Car Rentals in Newark NJ. Whether you need a short-term vehicle for a trip or a long-term rental for business, our flexible plans and well-maintained fleet have you covered. We’re here to make your rental experience easy and stress-free.
Business Hours
6:00 AM – 11:00 PM
Monday-Sunday
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