1. Consent to Receive Messages

By contacting Arc Rent A Car or providing your phone number or email through any of our platforms—including our website, booking form, or customer support you consent to receive:

- Rental confirmations

- Booking reminders

- Account-related messages

- Customer support responses

- Service updates

- Important rental notifications

- Marketing/promotional messages (if opted-in)

You may receive messages via SMS, voice call, or email at:

Phone: +1 908-267-3635
Email: [email protected]

2. Message Frequency

Message frequency varies depending on your engagement and rental activity. You may receive additional messages during:

- Booking confirmations

- Pickup or return scheduling

- Rental extensions

- Maintenance updates

- Service updates related to your Car Rental reservation

We strive to keep messaging relevant and helpful.

3. Opting Out of Messages

You can opt out of SMS messages at any time by replying:

“STOP”

After opting out, you will no longer receive text messages, though you may still receive emails related to invoices, receipts, or important rental updates.

You may also request removal from marketing emails by clicking “Unsubscribe” or by contacting us at:

Email: [email protected]

4. Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier. Arc Rent A Car is not responsible for any fees charged by your provider.

5. Delivery of Messages

We cannot guarantee message delivery. Your mobile carrier, network issues, spam filters, or device settings may delay or block messages. Arc Rent A Car is not responsible for:

- Delayed text messages

- Undelivered messages

- Duplicated messages

- Incorrect contact information was provided by the customer

6. Privacy & Data Use

We value your privacy. Your phone number and email addresses are used exclusively for communication related to your rental or customer account. We do not sell or share your personal information with third parties.

7. User Responsibilities

You are responsible for:

Ensuring the accuracy of your phone number and email address

Keeping your contact details up to date

Notifying Arc Rent A Car if your phone number or email is reassigned

8. Changes to Messaging Terms

Arc Rent A Car reserves the right to update these Messaging Terms & Conditions at any time. Changes will be posted on this page, and continued interaction with our messaging services constitutes acceptance of the updated terms.

If you have any concerns regarding these terms, please contact us at:

Phone: +1 908-267-3635
Email: [email protected]